Fulfillment of orders takes place between Monday and Friday.
Once your order has been shipped, you will receive an email notification with tracking information. Please note that tracking updates may experience slight delays — if you don’t see updates immediately, we recommend checking again later.
Yes, we ship to most countries worldwide. Orders over $99 USD qualify for free shipping, except for certain remote areas.
If you are unsure whether we can deliver to your address, please contact us before placing your order.
Estimated delivery times:
*U.S. inventory items: 3–7 business days
*Items shipped from overseas warehouses: 10–30 business days
Please note that delivery times may vary depending on your location and local logistics conditions.
Yes, we offer expedited shipping for an additional $30–$40 USD, with delivery in about 7 days.
Standard shipping times may vary due to customs. If you need faster delivery, please contact us to check availability in your region.
If you are reaching out regarding servicing or repairs, please email us at support@olitans.com . We are committed to helping our customers resolve any issues as quickly as possible.
To assist you efficiently, please provide the following information:
*Model of the knife
*Order number
*Description of the problem
*Clear photos or videos showing the issue
Providing these details will help us better understand the situation and offer you the best possible solution.
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor your package and stay updated on its delivery status.
You can also track your shipment via 17TRACK: https://t.17track.net/
Additionally, you can log into your account to view your order details and track your package at any time.
We accept PayPal, Visa, Mastercard, American Express, and Discover.
If you experience any issues with payment, please feel free to contact us for assistance.