We ship worldwide. Orders are typically dispatched via USPS Priority Mail from our certified U.S.-based fulfillment center, ensuring reliable domestic logistics.
Estimated Delivery Timeframe: 7–15 business days total (allow 24–48 hours for order processing and 5–13 business days for transit).
Some items ship from our warehouse in China and may require 12–30 days for delivery, depending on your location and local customs processing.
Operational Transparency: While we rigorously coordinate with carrier networks to meet projected timelines, external factors such as regional service disruptions, customs clearance, or peak seasonal volumes may occasionally extend delivery windows. Rest assured, all orders are priority-handled and tracked with real-time updates.
Commitment to Service
Though absolute guarantees cannot be provided due to variables beyond our operational control, our team adheres to SLA-driven protocols to expedite shipments, particularly during high-demand periods (e.g., holidays, promotional events). We appreciate your trust and remain dedicated to delivering your tools with the utmost efficiency and care.
Accepting Returns
We accept returns if you are unsatisfied with your purchase.
Prior to returning any item, you must contact us first via email: support@olitans.com
To be eligible for return, items must be:
- Unused and in pristine, brand-new condition.
- Complete with the original manufacturer's packaging, tags, and all accompanying paperwork.
- Returned within 30 calendar days from your purchase date.
Returns initiated after 30 days are not eligible for a refund or exchange.
Proof of purchase (receipt or order confirmation) is required for all returns.
Processing Refunds
Upon receiving your return, we will inspect the item(s) and notify you via email:
- Confirmation that we have received your return.
- The status of your refund request (approved or declined).
Please note:
If your original order qualified for free shipping, the refund amount will be reduced by a $7 USD shipping fee per item to cover our initial shipping costs.
Additional fees may apply for items returned with damaged or missing packaging.
If your refund is approved, it will be processed automatically, and a credit will be issued to your original payment method within a specified timeframe.
Delayed or Missing Refunds
If your expected refund has not arrived:
- Recheck your bank or credit card statement.
- Contact your credit card issuer (processing times vary).
- Reach out to your bank (additional processing time may be required).
If the refund is still missing after completing these steps, please email us at support@olitans.com
Sale Items
Refunds are applicable only to items purchased at their regular price. Sale items cannot be refunded.
Exchanges
We will only replace items confirmed to be defective or damaged upon receipt.
To request an exchange, email us at support@olitans.com
At OLITANS, we make knives and tools that we genuinely love to use.
We're a small team of designers and gear enthusiasts led by FLY — a creative mind with years of experience in product design. What started as a passion for functional tools has grown into a brand focused on folding knives, EDC gear, and titanium scalpels, all built with real-world use in mind.
Since 2017, we’ve been deeply involved in knife production — designing our own products and working closely with one of the top manufacturers in the industry. In fact, we share the same production lines as many big-name knife brands. What sets us apart? We offer that same top-tier quality, but at a much more accessible price.
Our goal is simple: make great gear that’s reliable, good-looking, and worth the price. Every piece we create is thoughtfully designed with attention to detail, because we believe tools should feel right in your hand and work well wherever you are — whether you're out hiking, opening boxes at work, or just carrying something sharp and solid in your pocket.
We use high-quality materials, smart, practical designs, and solid craftsmanship to ensure every product we make is built to last. No gimmicks — just tools that work, and look good doing it.
If you're into everyday carry, outdoor adventures, or just appreciate well-made gear, we think you'll feel right at home here.
You can purchase directly from our official stores: olitans.com or olitansknives.com.