I was introduced to Olitans by chance about a month back, and was attracted to purchase by the sensible design of replacement blades. More companies are daring to defy the corporate greed strategy of most companies in ensuring they remove as much control from the hands of the consumer as possible in order to force the customer to buy replacements, whether this is in the form of ‘built-in batteries’ in electronic gadgets, subscription vs. one-time payment services, or in the case of knife manufacturers irreplaceable parts.
A few companies like Olitans chose what makes sense for the consumer, setting aside corporate greed, and for that Olitans, you have my respect and thanks. What attracted me to Olitans is the T024 Camping knife with replaceable blades. A few companies have started this unconventional trend and that gives me hope that more will follow in putting the control and choice back in the hands of the consumer.
A long-winded introduction, but I believe it is equally important to choose the company I support based on its values as much as the products.
As to the knife itself, I received it today so I have not had enough time to build a comprehensive view on it, but my first impressions are very positive. I am extremely impressed with the build quality, and the fact I can replace the blade whenever I want and can finally also practice sharpening my blades without worrying about ruining the entire knife.
The grip is comfortable, the design is beautiful and practical, the titanium feels great in the hand and has an amazing natural color, and the blade is razor sharp and is sturdily held in its place with no play.
Besides the knife and in my opinion what makes this company stand out is the level of customer service, which is second to none. Whenever I contacted the company, I have contacted them over 10 times now, it does not fail to respond back to me within the day. Their customer service staff are extremely helpful, knowledgeable and customer-centric. Case in point, I contacted the Customer Service team at 16:15 through email, and I get a response back from them at 16:26! Who does that nowadays!
Absolutely a pleasure knowing this company and dealing with it, and I can’t recommend it enough.